Last revised December 15, 2015
use and collection of personal information
The information we learn from customers helps us personalize and continually improve your shopping experience at Ziggit. Personal information is information about an identifiable individual, such as your name, address, telephone number, email address or payment information (“Personal Information”). Here are the types of information we gather.
Information you give us: We collect Personal Information when you voluntarily provide it through our Site, or when you provide it to us through other means. For example, we may collect Personal Information when you:
- Provide us with information about you through our Site;
- Create an account;
- Use the Site to make a purchase;
- Contact us through email, telephone, mail, or other correspondence; or
- Otherwise provide us with Personal Information.
The Personal Information we may collect may include:
- When you create an account, your first and last name, contact information, such as your address, telephone number, or email address, and your selected home location for your account;
- If you choose to make a purchase, your payment information;
- Any other Personal Information that you voluntarily choose to submit to us.
Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies”, and we obtain certain types of information when your Web browser accesses Ziggit. Certain information, although convenient for identification, is voluntary. It is up to you whether you want to provide this or other suitable identification, subject to any legal requirements. We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in North America.
Cookies are small files that we transfer to your computer’s hard drive through your Web browser, to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits. They are used for a variety of reasons, such as tracking click streams, and for load balancing. Information tracked through these mechanisms may include, but is not limited to: (i) your IP address; (ii) the type of Web browser and operating system being used; and (iii) the pages of the Site a user visits. By using cookies, we can deliver faster service, consistent, updated results, and a better experience on our Site. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser's performance and will adversely affect your experience while using our Site, including, but not limited to, the ability to make a purchase as a guest.
Ziggit gives you access to a broad range of information about your account and your interactions with Ziggit for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Site evolves.
Ziggit does not knowingly collect Personal Information from children under 14 years of age. If a child under 14 years of age has already provided us with Personal Information, his or her parent or legal guardian may contact us for the purpose of deleting this information.
related practices and information
HOW ZIGGIT USES AND DISCLOSES PERSONAL INFORMATION
- Operate our Site in accordance with its terms and conditions;
- Facilitate, complete or confirm a purchase you choose to make using the Site, including facilitating payment for your purchase;
- Notify you when an order you have made using the Site is ready for delivery or shipping, as well as once an order has been received by you;
- To ship your Order to your designated shipping address;
- Respond to your questions or inquiries;
- To conduct market research and surveys;
- To conduct promotional activities, including contests;
- To improve our products, services and Site;
- Supply you with requested information on our products;
- To send you informational or promotional communications that you have agreed to receive, including subscribing to our newsletter;
- To carry out other purposes that are disclosed to you and to which you consent;
- To carry out any other purpose permitted or required by law.
If you have provided us with your Personal Information, but later decide you no longer want us to send you any information from us, you may unsubscribe by using the unsubscribe message in our commercial communications.
We may transfer your Personal Information to third-party service providers and subcontractors that assist us with carrying out these purposes. For example, we may use a data processing contractor to operate computer systems on our behalf or to process payments for us. When Personal Information is transferred to such a third-party service provider or subcontractor, that party will be contractually bound to use such Personal Information only to carry out the services we have requested, and to provide adequate protection for the Personal Information.
We reserve the right to transfer any Personal Information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed. We may also use, or disclose your Personal Information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property. Lastly, we may disclose your Personal Information for any other purpose to which you consent.
Personal Information collected online may also be combined with information you have provided to Ziggit through other sources such as over the telephone.
How we Protect Personal Information
The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may only be accessed by persons within our organization, or our third-party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal Information we collect is maintained in Montreal, Quebec, Canada.
We retain Personal Information that we collect as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We have retention standards which meet these requirements. We destroy Personal Information when it is no longer needed for the purposes for which it was collected.
Although we have taken measures to help protect our Site, computer systems and any Personal Information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us. All third parties that obtain Personal Information from us (e.g. service providers that perform functions on our behalf) are required to protect your confidentiality and Personal Information in a manner consistent with this policy, and/or as required by law.
Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the Personal Information.
third-party data collection technology
We use third-party, interest-based advertising services to serve ads on our behalf across the Internet. These third-party services display ads tailored to your individual interests based on how you browse and shop online. We allow third-party companies to collect certain information when you visit our Site; this information is used to serve ads for our products and services when you visit the Site or other websites. These third-party services use non-personally identifiable information (such as click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, device and platform information, cookie and session IDs) and personally identifiable information (such as an IP address) during your visits to this and other websites to provide advertisements about goods and services believed to be of greater interest to you. These services typically collect this information using a cookie or a third-party Web beacon or clear gif.
We work to protect the security of your Personal Information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter.
It’s important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you’ve finished using a shared computer.
As discussed above, you can always choose not to provide information, although it might be needed to make a purchase or to take advantage of additional Ziggit and Site features.
Access and Rectification
You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to Ziggit and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example if it contains Personal Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personal Information.
HOW TO CONTACT US
- access Personal Information that you have already provided to us so that you can correct or update it, or request that it be deleted;
- request the deletion of Personal Information regarding your minor child; or
Please advise us by contacting our Privacy Officer by writing to email@example.com. You may also call us at 514-400-0288 (local) or 1-844-533-0288 (international).
We keep the Personal Information we collect about you strictly confidential. Only authorized personnel have access to this Personal Information.